Ticket refund
Enter your booking number and we'll show the tickets that can be refunded.
Refund conditions
Tickets purchased online can be returned before the train departs.
More than 24 hours
before departure
- Fare and insurance fee are refunded
- 12 manat service charge and 10 manat return fee are withheld
More than 6 hours
before departure
- 10% of the fare is withheld
- 12 manat service charge and 10 manat return fee are withheld
- Insurance fee is refunded
Less than 6 hours
before departure
- 25% of the fare is withheld
- 12 manat service charge and 10 manat return fee are withheld
- Insurance fee is refunded